Clear answers before you book

Frequently asked questions

Find practical information about exhibition accommodation, event dates, payments, changes and group requirements.

Finding accommodation

Start with your exhibition, travel dates and room requirements.

Choose your exhibition in the search or select it from Upcoming Trade Fairs. Exibre will take you to the hotel options connected with that event.

Enter the exhibition name in the Events field. If no connected hotel options are available, use Request Accommodation and send us the event name, dates and room requirements.

Event dates and availability

How matched event dates and hotel availability work.

When you choose a stored exhibition, its event dates are applied automatically to the search. Review both dates before continuing.

Yes. Review the check-in and check-out fields and adjust them before searching if your stay begins earlier or ends later than the exhibition.

Availability can depend on the event, dates, guest count and room requirements. Send a Request Accommodation so the team can review your stay individually.

Booking and payment

Booking, payment, confirmation and invoicing information.

Select an event, confirm the dates and guests, choose a hotel and room, and continue through the checkout. Review the room and rate details before submitting the booking.

The payment methods available for your booking are shown during checkout. The options can depend on the selected hotel, rate and booking arrangement.

Treat the reservation as confirmed only after the booking process has been completed and you have received a booking confirmation. A search result or accommodation request is not a confirmed reservation.

Include your invoicing requirements in the Request Accommodation form. The team will confirm the available billing arrangement for your specific group before the booking is finalised.

Changes and cancellations

What to check before changing or cancelling a reservation.

Changes and cancellations depend on the conditions of the hotel and rate you booked. Contact Exibre as soon as possible with your booking details so the applicable options can be checked.

Review the hotel, room and rate conditions before completing checkout and keep the conditions supplied with your booking confirmation. Some rates may be non-refundable or subject to deadlines and fees.

Contact Exibre promptly. A hotel reservation does not automatically change when an exhibition schedule changes, and the original booking conditions may still apply.

Group accommodation

Tailored requests for teams, multiple rooms and special requirements.

Use Request Accommodation for team stays, multiple rooms or tailored requirements. The form lets you send the details needed for an individual accommodation proposal.

Provide the exhibition, stay dates, number of single and double rooms, budget, preferred hotel category, location or transport preferences, and any further requirements.

Yes. Add the required mix of single and double rooms and explain any special requirements in the request form. The final arrangement remains subject to hotel availability and confirmation.

No fixed discount is guaranteed. Any group proposal depends on the exhibition, dates, room volume, hotel availability and requested conditions.

Support

Choose the right route for questions and tailored requests.

Use Contact for general questions or support. Use Request Accommodation when you need hotel options for a specific exhibition, especially for teams, multiple rooms or special requirements.

Yes. Send a Request Accommodation with the event, dates, room count, budget and preferences so the team can review the request individually.

The website and booking service focus on hotel accommodation for exhibitions. You can include transport-to-show preferences or other relevant stay requirements in your request, and the team will clarify what can be supported.

Need help with a specific exhibition stay?

Send Exibre your event, dates and room requirements.

Request Accommodation